About us
We fight for passenger rights
We're the team standing behind every passenger when an airline fails to honor its legal duty to compensate.
Our story
FlyReimburse was founded with a single mission: to help passengers claim the financial compensation the law owes them whenever an airline fails to meet that duty. Since then, we've stood behind many passengers facing delays, cancellations, or denied boarding, guiding each one step by step to a resolution.
We believe firmly that every passenger deserves fair treatment from the airline, however long or complicated the legal road may be. That's why we've built a team of travel experts, legal professionals, and client representatives, ready to represent you at every stage of the process.
Mission and values
Integrity
We act with complete honesty toward every passenger and every airline we deal with.
Results
We have one focus: getting you the compensation the law says you're owed.
Empathy
We know how stressful a disrupted trip is — every case gets the care it deserves.
Innovation
We use modern tools and processes to keep the whole process fast and transparent for you.
Our team
Compensation Expert (EC 261/2004)
Assesses every case under EU Regulation 261/2004 and works out exactly how much compensation you're owed.
Passenger Advocate
Represents your legal interests against the airline, from the first correspondence to the final resolution of your case.
Client Manager
Keeps you informed at every step of the process and answers any question you have along the way.
Technology Expert
Makes sure our platform stays fast, secure, and easy for every passenger to use.
What we do
We manage the entire compensation process on your behalf — from the initial eligibility check to the final payout — so you don't have to worry about the details or the negotiations with the airline.