How it works

A simple, transparent, effective process

Apply in 2 minutes, we chase the airline every step of the way, and you receive the compensation you're owed — with zero financial risk.

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How does flight compensation work?

01

Submit your flight claim

Fill out the online form with your flight details — your claim goes straight to our team for review.

02

We fight for your rights

Our experts assess your case, contact the airline, and handle all the paperwork and negotiation on your behalf.

03

Get your compensation

Once your case succeeds, we transfer your compensation directly to you. If it doesn't qualify, you pay nothing.

How to claim compensation?

When your flight is delayed, cancelled, or you're denied boarding, follow these steps to secure the compensation you're owed:

Check your eligibility

Assess whether your flight meets the conditions of EU Regulation 261/2004: a 3+ hour delay, a cancellation without notice, or denied boarding.

Gather your documents

Keep your itinerary, boarding pass, and any correspondence with the airline.

Contact the airline promptly

Notify the airline of your claim as soon as possible after the incident.

Add supporting documentation

Include any extra evidence that strengthens your case, such as receipts or expense confirmations.

Escalate to the experts

If the airline refuses or delays its response, hand the case to us — we take it all the way, with zero financial risk to you.

Your benefits with FlyReimburse

Guaranteed follow-through

We don't give up on your case — we pursue it persistently until it's resolved, however long it takes.

Fast and easy

Applying takes just a couple of minutes — we handle everything else.

Zero financial risk

No win, no fee. If your case doesn't succeed, you pay us nothing.

Older flights count too

You can claim compensation for flights from recent years too, within the legal time limits.

How much are you owed?

The amount depends on your flight distance, under EU Regulation 261/2004.

Up to 1,500 km

250 €

e.g. Tirana – Rome

1,501–3,500 km

400 €

e.g. Tirana – London

3,501 km or more

600 €

e.g. Rome – New York

Frequently asked questions

What is FlyReimburse?

FlyReimburse is a service that helps passengers claim the financial compensation they're owed under EU Regulation 261/2004, when a flight is delayed, cancelled, or boarding is denied due to overbooking.

How do I know if I'm eligible for compensation?

You're eligible if your flight arrived 3 or more hours late, was cancelled without at least 14 days' notice, or you were denied boarding due to overbooking — for reasons within the airline's control.

How much compensation can I claim?

Compensation ranges from €250 to €600, depending on your flight distance: €250 for up to 1,500 km, €400 for 1,501–3,500 km, and €600 for 3,501 km or more.

How long does the process take?

The process usually takes 2 to 6 months, depending on the airline's cooperation and the complexity of your case.

What documents do I need?

You'll need your booking confirmation, boarding pass, a form of identification, an overbooking confirmation letter (if applicable), receipts for any extra expenses, and any correspondence with the airline.

Is there a time limit to apply?

Yes. The time limit ranges from 2 to 6 years depending on the country, so you can still claim compensation for past flights within that window.

Don't leave your money with the airline

The check is free and takes 2 minutes.

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Rated on TrustpilotAlbanian-language service, based in TiranaNo win, no fee